Visit the mall management office for guest services. Located in the hallway near jcpenney, across from Hagerstown Community College, the management office is open Monday-Friday from 9am-5pm.

The following services are available Monday-Friday from 9am-5pm:

  • Mall and American Express Gift Card Sales
  • General Information
  • Mall Brochure Directories
  • Lost and Found
  • Employment Opportunities
  • Transit Schedules

Shoppers may also call 301-582-0700 for assistance during mall operating hours.

For mall and store information on-the-go anytime, download the PREIT Malls App from iTunes or Google Play. We also have complimentary WiFi - our newest customer amenity - as a convenient way to take advantage of our mobile services when visiting Valley Mall.