Road to Recovery

The health and wellness of our Hagerstown commUNITY is a top priority.

We thoroughly cleaned the entire facility during our downtime and have removed common area seating. In order to enforce the CDC’s social distancing recommendations, our play area will remain closed.

The mall will be operating with reduced hours – 11am-7pm (Monday-Saturday), 12pm-6pm (Sunday) starting on June 20, 2020.

Check back or sign up to receive our emails for updates.


Hours may vary and change. Please check with each restaurant or store for the most up-to-date news and hours.

Don't see your favorite store listed? We hope to have all of our stores reopened soon; however, some stores need some extra time to prepare for your return. As soon as we have reopening information, we will update this page.

Currently Open:

  • Aeropostale
  • American Eage 
  • Aerie
  • AT&T
  • Auntie Anne's
  • A Class Hair Studio & Clippers Barbers
  • Atlantic Bank & Access Mortgage
  • Bath & Body Works 
  • Belk – open noon-6pm daily
  • BJ’s Restaurant & Brewhouse – open for takeout and dining
  • Black Rock Bar & Grille – open for takeout, delivery and dining
  • Bleacher Bums 
  • BB&T 
  • Books-A-Million
  • Boost Mobile
  • Branham’s Candies 
  • Christopher & Banks - 11am-4pm daily
  • Chuck E. Cheese - open 11am - 9pm daily
  • Cinnabon
  • Claire’s 
  • Dairy Queen 
  • Dick’s Sporting Goods – Open Monday to Saturday 9am-9pm and Sunday 10am-7pm
  • Dr. Phone
  • Empire Jewelry
  • Europe Nails 
  • Finish Line
  • Firestone 
  • Footlocker
  • FYE
  • Game Stop 
  • Hagerstown Community College (Mall location)
  • H&M
  • Helen’s Bodyworks 
  • Hibbett Sports 
  • Hot Topic
  • Icings by Claire's
  • JCPenney – open 11am - 7pm Monday to Saturday and Sunday 11am-6pm
  • Journeys 
  • Journeys Kidz 
  • Justice 
  • Littman's Jewelry
  • Kay Jewelers -  opening soon (under construction)
  • Keller Williams Premier Realty
  • Long John Silvers
  • M&T Bank 
  • Matthew’s Hallmark 
  • Mattress Warehouse 
  • Mr. Case & Fix 
  • My Eye Doctor 
  • Nail 1st
  • Neverland Games
  • Olde Line Tattoo
  • Old Navy
  • Olive Garden – open for takeout and dining
  • One Life Fitness
  • Pandora
  • Pause! Nail & Day Spa
  • Perfume Hut
  • Piercing Pagoda
  • Primanti Bros - open for take out and dine in
  • Red Robin - open for take out and dine in
  • REEDS Jewelers 
  • Rosa's Pizza
  • rue21 
  • Shoe Department Encore
  • Shoe Show
  • SJ Express Repair
  • Spencer's
  • Sprint Kiosk
  • Sprint Store
  • Subway
  • Sleep Number 
  • Taco Carlitos
  • Tilt Studios
  • Tobacco Den
  • Trendz
  • Torrid
  • US Cellular 
  • Valley Wine & Spirits – Open Monday to Saturday 9am-8pm and Sunday 11:15am to 6:30pm
  • Verizon
  • Zales - open Monday - Saturday Noon-6pm (Closed Tuesdays & Sundays)
  • Zara Jewelers 

  • Implementing a temporary parental escort policy
  • Requiring shoppers to wear face masks or face coverings in accordance with state regulations
  • Offering sanitizing locations throughout the property
  • We thoroughly cleaned the entire facility during our downtime
  • Removed common area seating
  • In order to enforce the CDC’s social distancing recommendations, our play area will remain closed
  • Our housekeeping partners are enhancing our cleaning and disinfecting protocols, utilizing recommended disinfectant, PH7Q
  • Requiring housekeeping and maintenance personnel wear masks and gloves.
  • Placing floor decals as a visual representation of social distancing in our food court and at common area sales locations.

  • Follow CDC recommendations
  • Use hand sanitizer
  • Practice social distancing - stay 6 ft apart
  • Wear a cloth mask
  • Regularly check this page for updates on your favorite destinations


  • Sanitize frequently with one of the following products:
    • Quat-Stat 5
    • Fight-Bac RTU
    • Triforce
    • PH7Q
  • Staff should wear cloth masks
  • Ask staff to self-report temperature prior to arriving to work.
  • Monitor staff health. If they feel ill, they should not report to work.
  • Ensure staff regularly wash hands following CDC protocols. Post the attached in the breakroom.
  • Have hand sanitizer available in store and/or know where the nearest mall sanitizer is located
  • Mark off 6 ft distance on floor for customer queuing.
  • Add plexiglass to your cash wrap.
  • Touchless payment options are preferred and recommended. 
  • Utilize our Mall2Go parking spots for online purchase pickup.
  • If you see something of concern, report it immediately to mall management: valleymallmarketing@preit.com
  • Corporate inquiries can be sent to recovery@preit.com

 Click here to download our full re-opening protocol.

Code of Conduct

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